Accessing Online Courses on Concord University's Blackboard Learning System

  1. Go to http://neo.concord.edu
  2. On the Concord University Log In page, enter your user name and password (see below).
    User names are set as your CU email address prefix. For example: if your CU email address is "jdoe17@concord.edu", your Blackboard user name would be "jdoe17". If you do not have a CU email account, please contact Kathy Mills at 304-384-5126 or email Computer Services.
    Passwords are originally set as your Student ID#. If your ID# is less than 5 digits, add "zeros" to the beginning of the string of digits to equal five digits total. For example, if your Student ID# is "123", your original Blackboard password would be "00123" Blackboard will require each user to change their password upon the first log-in.
  3. Once you are logged on you will be at the My Blackboard page, where you will see links to your online courses.
  4. Select the hyperlink of the course name to access your course.

If your class is not listed, contact your instructor to gain access.

If you forget your password and the "Forgot Password" feature on the Log In screen fails to work properly, please contact Blackboard technical support at Concord (304-384-5984 or e-mail Katherine Shook).